Scotiabank — Bank in Pointe Claire

Reviews of Scotiabank

• Jose

  Added 2016.10.02

  - They refuse to do the things you ask of them.
• Piper

  Added 2016.08.07

  Highly Un-recommended. Beware.
• Layla

  Added 2016.08.01

  Employees seem to be recycled here as I had 3 different account managers over 18 months.
• Jackson

  Added 2016.03.12

  Very incompetent staff (with minor exceptions)
• Aurora

  Added 2016.01.22

  Just going to confirm what all the other 1 star reviews mention.
• Willow

  Added 2015.12.27

  I have never met a bank with such incompetent employees. I went to get a personal loan 4 months ago and I had to be called back on three separate occasions in the week following, because the "banking specialist" forgot to either have me sign something or just forgot to give me ANY of the correct paper work. On the 4th trip there for another of their mistakes, the bank manager gave me a check for 25$ to make up for their incompetencies. I have had a credit card with them for a few years now and I received a call saying that I was pre-approved to have the credit limit increased. I had to go in to get it done. So I went it. The woman had no clue how to read the screens and figure out how to do a credit limit increase. She flicked through the same 3 screens about 20 times each trying to figure it out and then finally 25 minutes later, (without ever having typed anything) said it was done and that I would see the changes in 24 hours. 50+ hours later, no change. Emailed and called, no answer and no responses back. DON'T GO TO THIS BRANCH!!!
• Scarlett

  Added 2015.08.24

  Yesterday was the last straw. My wife and I are in the process of switching EVERYTHING over to BMO. If you insist on sticking with Scotia bank, try the one on St-Jeans next to Boustans and across from Baton Rouge.
• Nova

  Added 2015.05.15

  Very impersonal business paractise/ethics
• Nova

  Added 2015.04.20

  - They do not provide the best solutions for your situation.
• Maverick

  Added 2015.02.22

  - Don't get comfortable with your financial planner as they will change them in 6 months and you give your account to the newest member of the team.
• Aubrey

  Added 2015.01.08

  Terrible experience, a complete waste and time of money. They are only willing to listen to you when its too late, I have never delt with such an unprofessional bank before.
• Emilia

  Added 2014.04.10

  ** read the fine print when being offered over-draft protection... oh and make sure they put it on the Proper account, as they failed to do so with my account **
• Ivy

  Added 2014.03.08

  - Only care when its too late.
• Layla

  Added 2014.01.02

  - Some of the employees are disrespectful..
• Sarah

  Added 2013.11.17

  Very helpful and friendly atmosphere.
• Vivian

  Added 2013.06.17

  Over-all worst bank I've ever been with ever. It takes months to get any support or response from staff.